All posts by Arjun Iyer

Does Car Insurance Cover Damage Caused by Criminal Acts?

You spend a great deal of your time working hard to earn a living, care for your home, and maintain your vehicle. When you find yourself the victim of theft or vandalism, you may easily become overwhelmed by the intrusion on your privacy and personal space. There is nothing that quite makes up for this type of loss from a personal level. However, your car insurance may help you overcome the financial cost that this inevitably leads to.

Are You the Victim of Another Person’s Poor Decisions?

Auto insurance provides financial protection for many types of losses. A key reason for having this type of insurance is to provide you with financial protection from losses you did not cause but could not have prevented. Most policyholders will have this type of insurance if they have comprehensive coverage on their vehicle. How can it help you?

You find someone broke into your vehicle. The thieves stole your electronics or other personal items stored within your vehicle. Your vehicle insurance will cover the contents of your vehicle up to a certain value.
Your vehicle is involved in a fire because of someone’s carelessness. Perhaps it was even an intentional fire started by a vandal. This could lead to a total loss for your vehicle. Your car insurance is likely to cover the loss up to the value listed in the policy. In some cases, this may include covering a totaled vehicle if it cannot be repaired.
As you enjoy an evening with friends, someone vandalizes your vehicle. Perhaps they damaged the paint excessively or dented the car. You file a police report. The good news is your auto insurance policy will likely cover this type of loss up to the value on your policy.
It is important to know that not all types of insurance provide this level of coverage. Work closely with your insurance agent to find the right policy for your unique needs. Be sure the value of the policy is enough to cover the loss of your vehicle in the event of a total loss.

Also, keep in mind that who causes the damage will matter to your insurer. If you are in an accident, for example, comprehensive coverage may not apply. Other types of coverage may, depending on the circumstances. It is very important for you to invest the time in finding the right insurance plan for your needs.

Investing in a Safe Home – Key Factors to Look for When Buying a Home

Choosing a home is often about buying one that fits your family’s needs as well as your budget. However, shopping for a new home should also be about choosing a home that’s safe. In fact, investing in a home with key safety features can actually help to reduce your overall home insurance costs. Take a moment to consider the safety of your potential new home. Could you find a home that’s safer or otherwise enhance the safety of it?

Learn About the Area

One of the most important factors to consider is the local community itself. Homes in a community with less crime will cost less to insure. Take the time to look for a home with low crime rates. You can often get this information online or through your local police department or housing authority. Purchasing a home in a neighbourhood known for its safety, on the other hand, can help you save money on insurance costs. That’s essential for today’s home buyer looking for affordable homeowners insurance.

What Features Does the Home Offer?

Once you find a home that’s in a safe community, the next step is to look for one that offers the safety features right for you. There are many simple things that can make a big difference in your safety. Consider a few key factors:

Does the home have an installed security system? Though this can cost a bit to install, it can enhance your home’s security significantly and give you peace of mind as well.
Look at the exterior of the home. Are the windows capable of being locked properly? If you walk around the outside of the home, is it easy for a would-be thief to get into the home?
Take a look at your home’s locks. In nearly all cases, you’ll want to replace them with new locks. However, you’ll want to choose a home with steel doors for the added protection.
Why should you consider these factors when buying a home? It’s simple. A home that has added security in a safe community is one that’s less likely to be broken into. You may always want to ensure it is fire-proof and protected from pests. This, too, can enhance your home’s overall safety. All of these factors can help to reduce the cost of insuring your home, too. Buying a safe home matters.

How Insurance Helps Protect Against Weather Damage

House insurance is a valuable investment. It can seem as though this type of purchase isn’t one that you need to make. After all, you do not file claims very often. In some cases, it is possible to reduce the risks your home faces on a day to day basis. You can take care to ensure it is safe from theft and that your belongings are secure. Yet, there are other situations where this just isn’t possible.

How Can Home Insurance Protect Against Weather Events?

One such event is the weather. Weather is unpredictable and, in nearly every situation, it is impossible to avoid the negative outcome that it brings. This is when home insurance becomes so important. Imagine the following situations.

A tree is struck by lightning, falling and hitting a home. The cost of the damage to the roof or other structures is often covered by home insurance.
That same tree is sitting in the yard and needs to be removed by a professional. Insurance can cover those costs.
A home is damaged when lightning strikes it, causing a fire to start. Home insurance can help in this situation as well.
Weather damage from a windstorm can tear through a home, damaging windows and the roof. Home insurance can help to ensure the home is safe and protected.
Hail damage strikes a home’s outbuilding or garage, damaging the siding or the windows. Many home insurance plans can also cover this type of loss, protecting the homeowner.
Weather-related damage can be significant or minor. Yet, making those repairs to make sure the home remains safe and well protected are often expensive. Without proper insurance, homeowners will need to pay for the damage themselves. This includes small marks on the siding to large fires that destroy the structure. With the right type of insurance coverage, though, the cleanup and restoration work can be helped by the insurer, up to the amount of coverage the policy offers.

Homeowners should take the time to ensure they have home insurance, but also make sure that they have enough coverage. Many policies have limitations and exclusions, or types of storm damage not covered. With the right level of protection and a sound understanding of what can be expected from any home insurance plan, property owners can feel better about their financial security whenever a storm rolls into the area.

The Importance of Earthquake Insurance

Earthquake Green Road Sign with Dramatic Clouds and Sky.

There’s nothing more worrisome and frightening than watching your home shake, your belongings fall to the ground, and facing the real fact that your loved ones could be hurt. An earthquake can occur at any time. There is little warning that it will occur and, even if there is some evidence that it will, there’s very little you can do to protect yourself, your family, or your home. In fact, the only way to minimize some of the financial risk you face is to have the right home insurance in place. Do you have earthquake insurance?

Examine Your Policy Today

The recent earthquakes in our area have done more than just shake the ground. They’ve also exposed the real need to update home insurance policies and business insurance plans to better reflect the ongoing threats in the area. Earthquake insurance is a key component to any structural policy, but it is not always included in a basic plan. Take a close look at your existing insurance plan to determine if you have this coverage or if you need to purchase a new policy.

Earthquake Insurance Offers Peace of Mind

The recent earthquakes in our area came as a surprise. Most people did not suffer any damage, but there is an ongoing risk that additional earthquakes can occur. Alpha Direct offers the support and guidance you need to protect yourself financially from these losses.

How can earthquake coverage help you?

Alpha Direct’s insurance plans cover damage to homes and businesses.
This covers cleanup efforts should damage be significant.
It can help to pay for all repairs necessary on your home or your business property.
It can help cover the costs of damage to the structure, foundation, windows, roofing, and much more.
It aids in helping you to recover from losses related to damaged and lost property and personal belongings as well.
Experiencing loss from an earthquake is a very real risk here in Botswana. That is why it is so important for you to have adequate insurance to minimize your financial losses. Most importantly, recognize that most property insurance plans can affordably cover earthquake risk – you do not have to pay significantly more to have this type of protection. Contact your agent at Alpha Direct to find out how you can protect against the risks of unknown earthquakes. Let our team help you to find the coverage you need today.

Risk Management At Your Home: What Liability Risks Are Present

Risk Management At Your Home: What Liability Risks Are Present
Risk Management At Your Home: What Liability Risks Are Present

There are many ways to protect your home. At the heart of the process is the need to protect the actual belongings you own including the home itself. Home insurance does that through property insurance. However, other risks exist for any homeowner including the risk that you could face a lawsuit if someone is hurt on your property and you are found to be at fault for it. This is why every property owner needs to have ample liability insurance.

What Are Liability Risks at a Home?

You may believe your home is safe. You take every step possible to keep your home safe including keeping it clean, organized and locked up. Yet, even in these situations, there are risks that homeowners cannot avoid that can lead to a sizable financial loss if a lawsuit occurred. Here are some examples.

A friend is visiting your home. He or she slips and falls on the flooring. This leads to an injury requiring medical care. Those medical bills are a liability to you that your home insurance may minimize.
Your child’s friend is visiting your home and falls. He’s hurt badly because of a hit to the head. He requires surgical procedures and a long hospital stay. Those may be your medical bills to pay as well. Liability insurance can help you here as well.
Someone comes to your home to make repairs. While there, the individual is hurt on the job. The company doing the work does not have adequate insurance in place. This leaves you, the homeowner, at risk as well.
It is important to take steps to reduce the risks in your home. You can do this by:

Keeping your home clutter-free.
Removing anything from the floor that could cause someone to be hurt.
Reduce risks outside as well, such as tree limbs hanging into someone else’s area.
It’s important to be vigilant about these risks of risks because they can lead to a significant lawsuit in many cases. Yet, you cannot prevent them all from happening. This is why your home insurance needs to also include a liability component. It needs to protect you from risks associated with what you cannot prevent from occurring.

When Should You File a Liability Claim on Your Home Insurance?

Alpha Direct offers flexible home insurance options.
Alpha Direct offers flexible home insurance options.

Making the decision to file a claim for a home insurance policy is not always easy to do. Many people believe that if they file a claim, their insurance will go up in cost. However, you’ve invested in this policy for a reason, to protect yourself from financial loss. This is especially true in liability claims. These types of home insurance claims can often be more expensive, especially when the incident is a negligence claim. Should you file a claim, then?

When to Contact Your Insurance Agency

If someone has fallen or otherwise been hurt on your property, do not delay in filing a liability claim with your insurance agency. Even if the other person has not brought any claims against you yet, you’ll want to keep your agent informed about what is happening and what occurred. They can offer outstanding support and guidance to you should you face liability claims down the road.

How Can Your Insurance Company Help You?

Let’s say someone is hurt at your home. They are in need of medical care. The costs continue to rise as their injury impacts their ability to work as well as their ability to care for their family. When you contact your home insurance company and file a claim with them, they will help you one step at a time through the process.

They can help gather information about the claim from the other person. This eliminates your need to do so.

They will pay for the costs up to the limit of your policy. In many cases, this can be a significant amount of money that you do not have to pay out of your pocket.
If the case goes to court for any reason, your home’s liability insurance helps to cover your legal defense against the claims made against you. And, if there are awarded damages by the court, the insurance company will cover those up to the limits of the policy.
Because of these benefits, homeowners need to have adequate liability insurance in place. The risk of something happening on your property is higher than you likely realize, but with this type of property protection, you are assured support throughout the process.

Choosing Property Coverage: Determining the Value of Your Assets

Keep your beautiful family safe by hitting the"Insure Home" button.
Keep your beautiful family safe by hitting the”Insure Home” button.

Homeowners need property insurance coverage for their home. Many factors play a role in determining which policy is best for your specific property. When you work with your insurer, ask key questions about what the policy covers and what it does not. One key question of concern relates to the amount of coverage the policy offers. Is it enough protection for your belongings?

How Much Do You Own?

A quick look around your home can show you just how many assets you own. If a fire occurred at your home, imagine what the damage could be. The structure is only one element. You would also lose the contents of your home including your personal belongings. The insurance policy you select should cover all of these items by providing a coverage limit that’s high enough.

To determine if you have enough property coverage, obtain an appraisal of your home and contents. It is important, at the very least, to estimate the value of your belongings yourself. A few key things to consider includes the following.

What is the cost to rebuild your home? Your home insurance policy should not be based on the resale value of the property, but rather on the actual cost to rebuild it. Rebuilding can be significantly more expensive than the current market value.
What are your belongings worth? Consider your clothing, appliances, home furnishings, and other valuables. Estimate a value of these items. While you do so, create a home inventory. Use photos or a list to write down a description of the item and an estimated worth. Add this up to determine if your property insurance offers enough contents insurance to protect you.
What high-end valuables do you own? Most home insurance policies have a per-item limit. If you have very expensive items, such as jewelry, antiques, expensive electronics, or other very valuable items, it is important to have a special insurance rider on your policy to cover the value of these items.
To have the property amount of insurance for your home and belongings, you need to take a closer look at your property’s value. Estimating these values can help you to make sure your policy offers comprehensive protection to you. Work closely with your insurance agent to ensure you have proper coverage at the best value possible. Don’t put your finances at risk because you don’t have enough coverage.


Diversity Casual People Insurance Policy Benefits Help Concept

Alpha Direct Insurance currently offers short term insurance only. First things first, what is short term insurance? With short term insurance you are covering possessions for the shorter term. Remember that with any type of insurance cover, you are covering either a specific item or a specific eventuality for a period of time.
A short term insurance policy provides cover against loss, damage, liabilities and more.

To compensate coverage of a loss you suffered on your insured items, you will pay a monthly or annual premium to an insurance company providing you with cover. Calculation of your premium is based on your risk profile (age, gender, where you live, security measures, item insured, value of the item, claims history of the insured etc.)

High risk = high premium and low risk = reduced premium. Consideration of risk profiles is super important so as to avoid instances where low risk profiles end up subsidizing high risk profiles. You as the client deserve so much better and you most definitely need not to spend more than you should, hence Alpha Direct’s sophisticated underwriting system.

Alpha Direct’s short term insurance products include of the following;

• Household Contents
With this cover, we will cover your household contents against theft, as well as damage caused by a power surge or a burs geyser. Even damage to your contents due to fire, lightning storm, hail and flood is covered.

• House owner’s Insurance
This policy will cover the replacement cost of your house including outbuildings, fixtures & fittings, Swimming pools, perimeter walls against loss, destruction or damage arising from or caused by storm, fire, lightning, and flood.

• Personal All Risks Insurance
You’ll receive cover for items you take or use outside your house such as laptops, cell phones and any other valuables.

• Motor insurance
With this cover, you vehicle is protected from damage caused by accidents, theft and fire. Also, accidents caused by your actions to third parties are covered for.

• Fire insurance
Covers damage done to property, buildings and structures by fire, lightning or fire bolt & explosion.

• Workman’s compensation
This policy covers the legal liability owed to employees in terms of the Worker’s Compensation Act of Botswana arising out of and in the course of their employment.

And so much more including but not limited to;
• Third party liability
• Personal liability
• Fidelity insurance

As for the policy wording, it is analysed in conjunction with the policy schedule to determine cover, excesses, extensions, conditions and exclusions.


Passengers at the airport
Passengers at the airport

Having a travel insurance is the best thing you could ever do for yourself. Clearly during travelling you need not to worry about anything. You need to travel at ease by letting Alpha Direct Insurance’s best travel insurance take care of all your worries. Our competitive prices depend on the type of plan, destination of voyage and duration of travel.

Alpha Direct Travel insurance covers the following, emergency medical expenses, baggage, personal accident, missed departure and personal money and documents to mention a few.

As much as travelling is a fun some experience worth cherishing every moment, we cannot undermine the possible risks that it entails. Not only are vacation problems be costly, they could spoil your vacation.

So here are some tips to help prevent common travel problems from happening to you;
 Always carry your medication, valuables (jewellery, keys, cameras etc) and important documents including money, credit cards and driver’s license with you.

 Be sure to label your bags. Bags should have your name, telephone number and address clearly marked both inside and outside.

 Because of an endless stream of nearly identical bags, you may also mark your bags by tying a colorful ribbon, stitching a unique patch or jus anything that will help distinguish and identify your bag.

 To avoid accidental openings and in order to discourage thieves, always lock your bag.

 Make a list of what you are packing and keep it with you in your carry- on bag. This list will help you identify your property should any of your checked bags get lost or stolen.

 Most importantly, be safe and always be on the lookout for any suspicious activity.

Finally, remember goods illegally acquired or not declared at customs may not be covered by your insurance company if lost or stolen.


Young beautiful black woman driver holding car keys driving her new car


1.I want to insure my car, what paperwork is needed?
It is very important to have information about your vehicle readily available. The make, model and year of the car to be insured are required. Also you will need to indicate whether your vehicle was purchased or leased. For brand new cars, this is what you need; purchase invoice, registration book, driver’s license and a proposal form. For second hand cars; you need an inspection and valuation report, registration book as well as a driver’s license.

You will also be asked how the car will be used. Is it for business or pleasure? Will you be commuting to work every day and if so, what is the estimated mileage and the distance driven annually?

2.What does auto insurance cover?
At most, you will want to protect against liability risks as well as property risks. You need to protect against other people causing accidents and damaging your car and from the damage you cause to your vehicle or the property of other people. Your policy should offer as much protection as possible in these areas.

Third party motor insurance: In the event you are found at fault in an accident, liability insurance will cover you. It will cover the cost of repairing any goods damaged by an accident as well as paying medical bills from resulting injuries. Liability only covers damages or injuries done to third parties and their property, not to the driver and the driver’s property.

Comprehensive: Comprehensive goes beyond liability to third parties. Comprehensive covers not only damage to the third party but also damage done to your own vehicle. This type of coverage is great to have if it fits your budget as it has the widest full coverage benefits that range from fire, theft, to windscreens.

3.Do you insure imports?
Imports are insured, however, a valuation report needs to be completed prior to going on cover. This can be done at Key Link Loss Adjusters or Edwards Vehicle Claims management.

4.How can I get an insurance discount?
Companies often offer discounts to policyholders who have not had any accidents and who drive fewer kilometers per year than the average motorist for instance. Find out if there is any discount that the company has that you qualify for. For example, with Alpha Direct, you can get a discount if you insure more than one car or you buy more than one type of policy such as car insurance and home insurance.


5.What is a premium?
Premium is the money charged by insurance companies for coverage.

6.How is premium calculated?/How much will it cost to insure my car?
The cost of an insurance policy depends on your risk, which in turn reflects the likelihood you will need to make an insurance claim. The higher the probability of a claim, the higher the premium. Such risk factors vary from the value of what you are insuring, age, driving history, residential location, when the driving license was attained and so on.

7.My premium is high, how can I reduce it?
Car safety and security features; Driving a car that has a number of built-in safety features, such as airbags and anti-lock brakes, and security features, like GPS, anti-theft and engine cut-off systems, may qualify you for discounts on your auto insurance premiums. Vehicles with such features are statistically less likely to be stolen or be in an accident as compared to those that do not have such, hence a reduced premium.

8.What is excess?
Excess is the amount of money you have to pay toward repairs before your insurance covers the rest. Generally speaking, the larger the excess, the less a consumer pays in premiums for an insurance policy.

9.What happens if I forget to pay my premium?
For monthly payment plans , a debit order is run. Should the debit order be run and it bounces back, the client will be notified by our friendly accounts team. The debit order will then be run again the following month, should it bounce back three times, the policy will be automatically cancelled.

10.How do I know if I am getting a fair deal?
Prices differ from company to company, so it pays to shop around because you will be in a much better position to compare prices. Because of our sophisticated underwriting systems in Alpha Direct we could save you money by considering your individual risk profile. Premiums are calculated according to a client’s unique risk profile, meaning low-risk clients generally do not subsidize high-risk clients. Therefore, if you have a low-risk profile, you could save 15% or more on your insurance costs.


11.What happens if I cancel my policy before the contract expires?
With Alpha Direct, there is no cancellation fee and you will be refunded the unexpired premium.