The Alpha Direct Difference

Awesome Service

Outstanding Value for money

Easy Claims Process

Why you should 'Go-Direct' with Alpha Direct

Awesome Service

  • WE SET THE STANDARD! : Insurance should never be a hassle. We are committed to ensuring that ourclients are given the excellent service theydeserve.

  • SPEEDY CLAIMS: We are committed to fast, fair and efficient claims settlement.

  • CALL CENTRE: CALL CENTRE: We deal with you telephonically, so it's ano-fuss arrangement which saves you time.

  • NO WAITING: On average we answer the telephone withina few seconds and are able to resolve your query on a first call basis.

Out Standing Value for Money

  • NO MIDDLEMEN: Alpha Direct works directly with you to get you the insurance cover you need, so you don't pay for any brokerage fees and commissions. This alone can usually save you up to 20% off your current insurance premium!

  • A BETTER DEAL FOR YOU: People save money every month by joining Alpha Direct, so it's really worth getting a quote - you've got nothing to lose.

  • LOW, FLEXIBLE EXCESSES: You can select a low fixed or percentage excess, irrespective of the value or nature of your claim. This avoids any nasty surprises relating to additional excesses for vehicle damage or write-off claims, as well as homeowners or business related claims. You can select an excess option on that will suit your pocket. A higher excess will reduce your premium and for a higher premium you will get a lower excess.

  • GUARANTEED PREMIUMS: We guarantee your premiums for 12 months whether you claim or not.

  • INDIVIDUALISED PREMIUM CALCULATION: Your premium is calculated according to your risk profile. Lower risk clients do not subsidise higher risk clients.

Easy Claims Process

  • NO NEED TO RUN AROUND AND WASTE YOUR TIME GETTING COMPARATIVE QUOTES: When you claim, we do all the work for you.

  • A SELECT PANEL: We have a hand-picked panel of service providers (e.g. panel beaters, builders, plumbers) who work to the high standards we expect from them, backed with the necessary guarantees to keep our clients happy.

  • ADVANCED SYSTEMS: Our advanced systems and highly trained staff are able to ensure the speedy processing of claims.

  • CAR THEFT CLAIMS: There is no six-week waiting period for a stolen vehicle claim to be processed. Valid claims are paid out as soon as the necessary administrative process has been completed.